Privacy Policy

Privacy Policy

Welcome to American Cosmetics! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you visit our website www.americancosbd.com or make a purchase from our store.

1. Information We Collect

We collect personal information that you voluntarily provide to us when placing an order, registering an account, or contacting customer care:

Contact & Identification Data: Name, mobile phone number, delivery address, city, district, and email address.

Order & Transaction Details: Items purchased, payment methods selected (e.g., Cash on Delivery, bKash, Card), order history, and delivery instructions.

Technical & Browsing Data: IP address, browser type, device information, operating system, and pages visited via cookies and tracking technologies.

Note: We do not store sensitive payment card details or MFS PINs on our servers. All digital payments are processed through secure, encrypted third-party payment gateways.

2. How We Use Your Information

We process your personal information for lawful business purposes, including:

Processing and delivering your orders directly to your address.

Communicating order verifications, status updates, shipping confirmations, and invoices via SMS, phone call, or email.

Responding to customer inquiries, complaints, and product queries.

Detecting and preventing fraud, fake orders, and unauthorized account access.

Enhancing our website performance, user experience, and promotional offerings.

3. Sharing Your Information

We respect your privacy and never sell, rent, or trade your personal information to third parties. We share details solely with essential service partners under strict confidentiality:

Logistics & Delivery Partners: Name, phone number, and delivery location shared with trusted nationwide courier services to complete doorstep delivery.

Payment Processors: Necessary order identification data passed to licensed payment gateways to process transactions securely.

Legal Compliance: Disclosed only if mandated by Bangladeshi law, court order, or regulatory authorities.

4. Cookies and Web Technologies

We use cookies to remember items in your shopping cart, maintain session status, and analyze site traffic.

You can modify your browser settings to decline cookies; however, doing so may limit certain functions of the website, such as cart retention and account logins.

5. Data Security

We implement standard administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, loss, or alteration.

While we strive to protect your data using industry-standard protocols, no internet transmission or electronic storage method can guarantee absolute security.

6. Your Rights

As a customer of American Cosmetics, you have the right to:

Access, review, or update the personal information associated with your account.

Request correction of inaccurate contact or shipping details.

Request deletion of your registered account and personal data, subject to legal and financial transaction retention requirements.

7. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory requirements. Any updates will become effective immediately upon being published on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

Brand Name: American Cosmetics

Office Address: 10/7, Eastern Plaza Commercial Complex, Hatirpool, Dhaka, Bangladesh

Helpline / Phone: 01714-669945

Official Website: www.americancosbd.com

Email: Customercare@americancosbd.com